New York, NY— As an award-winning web development company, Avatar New York helps businesses bolster their online presence and expand brand awareness with innovative website designs. The agency uses cutting-edge technology to build webpages that appeal to each client's unique audience.
Avatar New York keeps business owners up to date on the most recent web design New York trends. New studies indicate that companies can learn a lot from interviewing the people who use their apps—especially when it comes to identifying and resolving bugs.
According to Todd Johnson, managing director of Avatar New York, "App users aren't shy when it comes to sharing opinions about features they dislike. This is why it is so important to check in with users, especially after launching an entirely new application or update. This is one of the most critical steps for improving an app and resolving design mistakes quickly."
Here are three common mistakes that businesses should discuss with their app developer:
1. Adding Too Many Notifications
App users do not appreciate constant notifications. Sending automated emails about acquaintances who joined the app is a surefire way to annoy users. Although some "push notifications" of this nature are useful, they can become a nuisance for people who have multiple notifications popping up on their smartphones.
2. Not Updating the App
When people use an app consistently, they do not want to deal with the same bug over and over. Yet, this is the case when certain developers never update their apps, leaving users with no other option but to delete them.
3. Asking Too Much from Users
Understandably, developers want apps to rank high in the app store to push downloads. This is why many of them request ratings from time to time. However, users dislike being redirected to the app store automatically to leave a rating. Instead, consider asking for ratings only after a major update.
Avatar New York is an innovating, award-winning New York web design firm dedicated to providing clients with responsive websites that help grow brands and convert visitors to customers. With an expertise in web development, branding, cloud hosting, mobile app development, and CMS and e-commerce solutions, Avatar New York's top tier designers have the ability to create intelligent websites for any type of business.
Sources:
http://mashable.com/2012/10/10/user-complaints-mobile-apps/